Company Profile
Based on quality management techniques, investments in research and development, production flexibility through stage outsourcing and a skilled team, the company develops an advanced line of products. Using mainly digital technology, the company follows the private telecommunications market closely, using its prestigious international competitors as benchmarks.
To meet the demands of the current telecommunications market, Digistar constantly seeks the latest technology and the highest quality standards in order to guarantee the successful insertion of its products. The company bases its products on the most current technology available and maintains interfaces with third party equipment and software to offer complete communication solutions that meet customer needs.
Following IT needs, Digistar uses Computer-Telephone Integration (CTI) technology with a proprietary Protocol, which acts as middleware that integrates PBX and software for Customer Relationship Management (CRM), Call Centers and Enterprise Resource Plans (ERPs) to optimize the operation of these systems.
Another extremely relevant aspect is the constant updating of components and processes that are used for product manufacture.
In addition to these factors, the training of the company’s human resources is also considered to be highly important. The company integrates a team of electronic engineers and telecommunications technicians who have proven experience in the area of telephony and telecommunications.
Digistar has a Quality Management System certified
by NBR ISO9001 2000.
Quality Policy:
Offer telecommunications products to our costumers, with actions directed to quality continuous improvement.
The Digistar Mission:
Develop and sell telecommunications products with state-of-the-art technology and optimal cost-benefit ratio.
Vision:
To be the leader in the Brazilian market.
Values:
• Costumer in First Place.
• Management Excellence. |
